Lyra Launches Clinical-Grade Chatbot Amid Mental Health Concerns
Lyra Health has introduced a "clinical-grade" chatbot, allowing members to discuss their mental health with an AI-powered tool as part of their therapy treatment.
This move makes Lyra Health the largest company to incorporate a generative artificial intelligence product into its care services.
- Lyra AI is the company's chatbot, joining other mental health startups that have integrated generative AI into their offerings.
- Experts, regulators, and lawmakers have expressed concerns about the unpredictable behavior of large language models in care.
There's evidence that consumer bots like ChatGPT can cause people to spiral into delusions, and have allegedly been involved in cases where users harmed themselves.
Despite these concerns, companies are moving forward with using products powered by large language models in care.
Author's summary: Lyra Health launches AI chatbot amid mental health concerns.