Claimants of Universal Credit must fulfill certain responsibilities, including a 'claimant commitment' that outlines their job search and earnings increase activities.
When signing up for Universal Credit, individuals typically meet with a jobcentre representative to discuss their commitment, taking into account their unique circumstances, such as caring for someone.
Missing a phone call without a good reason could result in the loss of part of their claim.
People claiming Universal Credit could be at risk of losing part of their claim if they miss one phone call without a good reason.
It is essential for claimants to be aware of their responsibilities and the potential consequences of missing important phone calls.
Author's summary: Missing a phone call can risk Universal Credit claim.