Sault Ste. Marie's New Website
The City of Sault Ste. Marie has updated its website after 20 years, promising a "fresh look, faster access, and easier navigation" to connect with City services.
The new website is organized around the central themes of live, work, play, and government, similar to other municipalities like Sudbury.
Key Difference
However, the City's new website lacks a 311 Customer Service Management system, a dedicated municipal telephone number that routes non-emergency calls for municipal services.
- 311 CRM: Customer Relationship Management technology that manages and analyzes interactions with current and potential customers.
A "fresh look, faster access, and easier navigation" for a simpler connection with City services.
Author's summary: Sault Ste. Marie's new website is missing a 311 system.
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