Wikipedia's founder, Jimmy Wales, notes that the platform's success showcases the positive outcomes of trust between strangers.
Initially, Wales was nervous about the project, assuming that strict controls would be necessary. However, he discovered that trusting people and their willingness to contribute positively was a successful approach.
I assumed we were going to have to lock things down or something like that. But actually, we found out trusting people does work… Trusting in human decency and the willingness of people to volunteer to do something that's useful really did pay off.
Wales discusses the importance of authenticity, empathy, and logic in his new book, The Seven Rules of Trust, highlighting that helping others is key to building resilience.
Similarly, the founder of the Internet Movie Database, Col Needham, credits 1980s video technology for the database's existence.
Author's summary: Wikipedia's success demonstrates trust between strangers.