Australia Accuses Microsoft of Misleading Consumers
Australia's ACCC has sued Microsoft for allegedly misleading 2.7 million users over AI-driven Microsoft 365 price hikes.
The Australian Competition and Consumer Commission (ACCC) filed a lawsuit against Microsoft, accusing the company of misleading customers into paying higher prices for Microsoft 365 subscriptions with its new AI tool, Copilot.
- Personal plan: 45% increase from A$109 to A$159
- Family plan: 29% increase from A$139 to A$179
Regulators say Microsoft failed to clearly disclose a cheaper "classic" version without Copilot was still available.
Author's summary: Australia sues Microsoft for misleading consumers.
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