Integrating Flows Could Save Millions and Streamline Travel: IATA
The International Air Transport Association (IATA) released a study highlighting significant cost savings, operational efficiencies, improved passenger experience, and sustainability benefits by using biometric digital ID technology to manage the separation of international and domestic departing passengers. Currently, these passengers are often segregated by physical barriers at airports.
Key Findings from the Study
- Case studies at major international airports identified up to an 11% reduction in airport staff costs.
- A ground handling company estimated savings of USD 5.3 million through improved passenger flow management.
About the Study
The Domestic and International Passenger Integration Programme (DIPIP) report was developed jointly with AtkinsRéalis, a provider of engineering services and project management. It explores how biometric digital ID can replace physical separation with secure digital segregation.
“Regulatory requirements and technology limitations have meant that domestic and international departure passenger flows need to be physically separated at many airports. Digital ID powered by biometrics can achieve the needed segregation without creating a physically separated flow with duplicated facilities which is inefficient and costly. The study shows that segregating passengers with digital ID will lead to a better travel experience for travelers, reduce costs for airports and airlines, and maintain security and border control requirements. It’s a compelling case for a much-needed modernization,” said Nick Careen, IATA’s Senior Vice President for Operations, Safety and Security.
Benefits of Biometric Digital ID Technology
- Eliminates the need for costly, duplicated physical infrastructure.
- Enhances passenger flow and reduces wait times.
- Maintains stringent security and border control standards.
- Supports sustainability goals through operational efficiency.
By integrating passenger flows through digital identity solutions, airports and airlines can achieve a modernized system that is both cost-effective and passenger-friendly.
Author's Summary
This IATA study reveals that biometric digital ID integration can reduce costs and improve passenger experience by replacing physical separation barriers with innovative, efficient technology at airports.